Investor contacts & FAQs
Get in touch with our investor relations team, Company Secretary, or our registrars for shareholder enquiries.
Richard Joyce, Hazel Chung & Harvy Sidhu+44 (0) 1753 217800 Email us
Shareholder enquiries: Registrars Computershare Investor Services plc+44 (0) 370 703 0118More information
Company Secretary: Catheryn O'Rourke+44 (0) 1753 217800
A: Reckitt’s shares are publicly traded on the London Stock Exchange and OTC Pink.
A: Reckitt’s CUSIP number is 756255204 and the ISIN number is GB00B24CGK77.
A: Shares can be purchased through a Direct Stock Purchase using a stockbroker. However, if you already hold Reckitt shares and you live within a permitted Jurisdiction you can use Computershare’s online Dealing Service to buy additional shares. Shares can also be purchased using the cash received from your dividend if you sign up to Dividend Reinvestment Plan.
A: If you have any queries relating to your ADR holding, please contact the administrators of Reckitt ADR holdings, JP Morgan Chase
Telephone contact: General (U.S): +1 800 990 1135. From outside the U.S: +1 651 453 2128 or Global Invest Direct: +1 800 428 4237]
A: You will need to inform our Registrar, Computershare, that you have lost your share certificate and they will begin the indemnity process.
A: Once Computershare has been informed that the share certificate has been lost they will place a stop against the lost share certificate and post the indemnity form to your registered address for completion. This process does carry an administration fee and depending on the value of the shareholding you may also need to arrange for the indemnity to be countersigned by a UK Bank or Insurance company who will charge a premium to carry this out. Once Computershare have received the completed indemnity and payment they will process the form and a new replacement certificate will be posted to your registered address.
A: No, our registrar Computershare requires your original signature to make any amendments to your holding. However, if you sign up to Investor Centre you can manage your shareholding online. Click here to register for investor centre which gives you full access to your Reckitt shareholding.
A: If you would like to contact our Registrar, Computershare, please use the contact details above or visit their website.
A: We encourage all shareholders to receive an email notification when shareholder documents become available online, to reduce our impact on the environment. You can register your email address at investorcentre.co.uk/etreeuk/ReckittBenckiser. For each new shareholder that does so, we will donate to the Tree for All campaign run by the Woodland Trust.
A. If you register to receive shareholder communications electronically at www.investorcentre.co.uk/etreeuk/ReckittBenckiser, we can send you an electronic notification of the payment and tax voucher. If not, you’ll receive a notification by post annually, unless you opt to receive a notification for each payment. You can do so by contacting Computershare at the details below.
A. If your registered address is not in the UK, but you have a UK bank account (as many of our non-UK shareholders do) then you can have cash dividends credited to it in sterling. Alternatively, you can elect to participate in the Reckitt Dividend Reinvestment Plan (DRIP) (terms and conditions apply). If you don’t have access to a UK bank or building society account, you can elect to join the Global Payment Service (GPS) run by Computershare and receive cash dividends direct to your bank account in your local currency (a small fee and terms and conditions apply). Register for Investor Centre here for more details of the DRIP or GPS.
A. If you receive your dividends in sterling, you should nominate a UK bank or building society account.
A. If you don’t provide your account details, you will be sent the dividend information advising you of the amount of your dividend and that the amount that is being held because your direct credit instructions have not been received. Your dividends will not accrue interest while they are held. Payment will be credited to your account as soon as possible on receipt of your direct credit instructions.
A. It is mandatory for your dividend payments to be made by direct credit or through investment in our DRIP. The decision to pay dividends by direct credit, rather than by cheque, was taken to increase the security of payment to shareholders and to reduce costs.
A. Shareholders participating in the DRIP receive additional shares purchased in the market instead of receiving a cash dividend. Statements and (if appropriate) share certificates are posted to each DRIP participant after the shares have been purchased confirming how many additional shares have been added to their holding. To view the terms and conditions of the DRIP please visit the downloadable forms section of the Computershare Investor Centre at www.investorcentre.co.uk or alternatively you can request a DRIP Mandate Form and terms and conditions by calling Computershare (see below for contact details).
A. Check your eligibility and view the terms and conditions of the DRIP by visiting the downloadable forms section of the Computershare Investor Centre at www.investorcentre.co.uk.
A. No. Computershare require sight of an original signature to help protect against fraud.
A. Please note that you should have received a reply-paid envelope with any forms we send you, or you may write to Computershare at the address below.
Computershare Investor Services plc,
The Pavilions, Bridgwater Road,
A: You can buy and sell ADRs through your broker.
A: Dividends are paid in U.S. dollars, just like dividends on U.S. shares.
A: The depositary bank plays a key role in the process of issuance and cancellation of ADRs and distribution of dividends in U.S. dollars.
A: A registered holder is one whose name appears on the books of the depositary. The registered holder is considered the owner of the record. A beneficial holder is one whose holdings are registered in a name other than his or her own, such as the name of a broker, bank or nominee.
A: U.S. investors may prefer to purchase ADRs rather than ordinary shares in the issuer’s home market because ADRs trade, clear and settle according to U.S. market conventions.
A: Converting ordinary shares into ADRs can be done through a broker or investment advisor. You can contact J.P. Morgan ADR Broker Service Desk on +1 212 552 8926 or email email@example.com